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INSIGHTS:  A DISCUSSION ABOUT “PUBLIC SPACE” DESIGN

Gaddis Architect specializes in all phases of commercial and commercial retail design, design management and construction. If maximizing the success of your business by optimizing the performance of your store, or commercial space design is a goal, then attending the following “Insights” could provide some very real benefits. Many common, and some not so common, design challenges are analyzed. Solutions aimed at increasing retail traffic, creating visual presence in various environments, and expressing not only a particular shopping experience but also the business’s brand, are presented. We think that all design is, on some level at least, retail design.  Please scroll on, start a dialogue, contact us anytime.

New Old Town

Vacant space in the middle is for rent, Crocker Park Shopping Center, Westlake, OH.

Is it possible to make a newly built “un-mall” look more authentic?  Would it imporve the retail traffic if the landlord  were to infill with “mom & pop” tenants, including their home made store designs?  A good question?  I don’t know the answer, but I could not resist the impulse to see what one might look like installed in the vacancy above.

Photo of an independent shop with a home made store front from another location superimposed to fit the vacancy in the photo above.

Unbranding the Brand Part III: Is the Brand Overpowering the Merchandise?

Main Street Dress Shop, Unknow Brand

Main Street Dress Shop, Well Known Brand

Main Street Dress Shop? Well Known Brand? The same shopper might see Chico’s, just down the street,  and walk right by.  After all, here she knows what to expect.  They are in every mall.  The clothes are nice, the price is okay, but maybe she is not sure about the service, alterations and delivery.  She also knows she could end up in the same dress as her friend.  She opts for a new experience in an unknown shop.

Preferring the unknown? For the sake of this discussion, lets conclude that my observations are correct and the shopper prefers the unknown shop.  Where does that leave Chico’s?  If we look closely, we will see that there is a whole other level of information in these two storefronts that is being overlooked.  The merchandise and window displays look very similar.  Is Chico’s missing an opportunity to go one on one, product to product with the local merchant.  Is the brand overpowering the merchandise?  What would happen, if they lost the big black and white signs over the door and window and just let the small signs at the bottom of the window remain?  Would that level the playing field?

I actually chose Chico’s for this discussion.  They appear to be trying some new marketing strategies.  They have a television advertising campaign that features the product over the the brand.  I have been reading that they are doing well in these tough economic conditions.  It would cost very little to try the same strategy on their storefront design where conditions warrant.  As store planners and designers we are not often informed about the success of our designs.  The measuring is done at the cash register and, we only know if our projects are successful when we are hired to do another location.