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INSIGHTS:  A DISCUSSION ABOUT “PUBLIC SPACE” DESIGN

Gaddis Architect specializes in all phases of commercial and commercial retail design, design management and construction. If maximizing the success of your business by optimizing the performance of your store, or commercial space design is a goal, then attending the following “Insights” could provide some very real benefits. Many common, and some not so common, design challenges are analyzed. Solutions aimed at increasing retail traffic, creating visual presence in various environments, and expressing not only a particular shopping experience but also the business’s brand, are presented. We think that all design is, on some level at least, retail design.  Please scroll on, start a dialogue, contact us anytime.

Designing With An Open Plenum Ceiling

designer showroom

The ceiling in an existing showroom space has been removed, exposing HVAC, Structure, and Electrical Conduits. MEP systems have been configured in a organized way to improve the appearance of the ceiling. Building envelope has been painted a medium gray in preparation for merchandise display.

Open plenum ceilings are common design practice these days, seen more often than not in stores moving into newly built shopping environments.  In short we take them for granted as an acceptable design solution.  Recently, I have had a reason to take a critical look at this practice in terms of costs vs. benefits.

To begin with, it is necessary to  understand this in terms of a comparison.  Clearly a highly designed ceiling using several materials and with various heights will cost more and probably perform better than a typical open ceiling like the one in the photo.  This is not the question.  The real comparison and the one I am most often asked to make is, “how does it compare with a suspended ceiling?”

Typical suspended ceiling with lay in cileing tiles and light fixtures.

Typical suspended ceiling with lay in cileing tiles and light fixtures.

Let’s look at the cost issues first.  in 2008 the Ceilings & Interior Systems Construction Association did a study on this very issue that, from what I can tell, has become the “gold standard” for determining whether or not to choose an open ceiling.  The study concluded that although a suspended ceiling cost 4% – 14% more than an open concept ceiling, it creates a space that requires less power, not a little because 20% more light is reflected back into a space.  The total energy savings for a retail space turned out to range between 12.7%  and 17%.  Maintenance costs also turn out to be lower for a suspended ceiling because periodic duct, pipe and raceway cleaning, as well as plenum repainting is necessary with an open ceiling.  An additional side benefit, which I did not see specifically addressed in the publication about the study, is that the reduced heat load from the lighting allows for a down sized HVAC system, even to the extent that LEED credit can be earned.  The referenced study also looked at the amount of time it would typically take for a company to recover the additional outlay for the lay in ceiling and found that the pay back was under 2 years, less than the length of most retail leases.  From all this, I would conclude that, in a retail situation, a decision to choose a suspended ceiling over an open concept will most likely be a result of design considerations as the construction costs are about even.

luxury kitchen

Painting an open plenum ceiling black creates a lot of drama and, if carefully planned, can draw highly focused attention to displays.

There are many design Issues to recommend an open ceiling, not the least being that they increase the ceiling height, thereby the amount of usable space in a store.  They are considered “on trend” and also impact how a space feels, an important consideration relating to the merchandise lines displayed in a store.  Small products often do better in a space with a ceiling which tends to focus a shoppers view down to a more personal level.  An open ceiling, on the other hand, conveys a feeling of space between large displays and vignettes.  They also work well for groups of merchandise with varied sizes, even creating the illusion of space in otherwise crowded environments as they allow a lot to take place in a shoppers line of site.  It is why these ceilings work well in restaurants by inserting variety into a dinners line of site.  By dropping a ceiling – or the illusion of a ceiling – over selected areas, retailers are able to create a personal space within a larger environment, thereby accomplishing the best of both worlds.

Though currently fashionable, open ceiling are not without challenges.  These environments require more design time and skill, especially in terms of lighting and color selection.  Lighting layouts installed in suspended ceiling grids offer the obvious advantage of ease of installation and flexibility.  It is why you sometimes see retailers install grids without the ceiling tiles, a practice that is rarely successful.    Lighting installed without the benefit of a grid, on the other hand, must be individually fixed to some type of structure, often by the use of pendants and other drop in devices and generally relying heavily on track systems.  The effort to avoid MEP systems and search for adequate attachment points can require more complex installations and limit flexibility.

Color is a subject in itself but worth some comments here.  Simply stated, most lay in ceilings are white – yes they come in colors which have their uses.  Open concept ceilings can be painted any color.  This can be a great asset or and equally great opportunity for a mistake.  Here are a few of my rules:  first, design the lighting and the ceiling together, as color affects that amount of light required; second, black creates drama and if used with carefully placed light colored or white contrasting elements can create really successful merchandise focused displays;  third, gray makes colors appear more vibrant so works really well to feature clothing and accent type merchandise;  forth, white or light options turn the ceiling into a sculptural element that can actually draw attention away from eye level merchandise and is often best if ducts and other MEP devices are going to be left natural; fifth, only use neutral colors.

https://www.pinterest.com/gotogaddis/insight-about-retail-architecture/

http://www.bdcnetwork.com/open-plenum-vs-dropped-ceiling-debate-over-life-cycle-cost

http://www.bdcnetwork.com/ceiling-systems-open-plenum-or-suspended

Here is hoping that all this helps to inform your choice.  For more information the links above are worth checking out.

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Voted One of Americas Finest Optical Retailers

Store Fixture Design, Graphic Design

Storefront Design, Graphic Design

 

 

 

 

 

 

WE ARE VERY PROUD to announce that eye2eye Optometry Corner, a project that we completed in late 2015, and located in Hilltop Village Center here in Alexandria, has won Honorable Mention in the 2016 America’s Finest Optical Retailers competition put on by Invision Magazine, an important optical industry publication.  We wish to extend our thanks to Dora Adamopoulos, OD for bringing such a great project.  Likewise thanks to the following team members and all who participated in this project.

BC Engineers Inc.
Mesen Associates Structural Engineers
Independence Construction
Ambiance Lighting
Hermin Ohanian “Artoholic”
Ennco Display Systems
Miller Creative Solutions

Find the full article here:  Invision July/August 2016

Designing for Various Retail Environments

Recently Carrie Rossenfeld wrote and article for the Globest.com dealing with current changes in the retail environment that are affecting how architects and designers approach a project.  The title, is The Changing Art of Designing Urban Retail Projects, is especially appropriate, not a little because retail store design is acknowledged as an art, but mostly because it offers a thought provoking comment on the current retail context near and dear to all of us working in the DC area; namely the shift from auto dominant to pedestrian dominant shopping.  Anyone who visits this site knows that this is not the first time I have engaged this topic, it is though, the first time I am inspired to organize the various environments in which I work into a single picture as follows:

Past Trends

Urban Retail – This requires little description.  It is Main street USA, whether in a big city or small.  It is pedestrian dependent and spans American History from Colonial Willamsburg to Old Town Alexandria.  It is an all inclusive spectrum of retail types and has become a model for current development.

 

Suburban Shopping Centers – Historically these followed suburban expansion after WWII supplying life’s necessities to newly mobile shoppers.  A typical shopping center consisted of a grocery store, a drug store, some specialty retail, and a couple of out-lots.  In time a big box was added, eventually becoming the force behind development until today we have acres of big box shopping centers.  The type has come to include a range of retail offerings from outlet malls to ethnic centers merging into a sprawl-scape along major roads and axes, all depending on the car for shoppers.

 

Suburban Malls –  These days almost relics, most of us have seen their rise and fall.  The ones that are doing well are, some say, surviving because the others have failed.  They are often in high income suburbs, connected with public transportation, draw international shoppers, boast multiple department stores, have expanded the types of anchor tenants they attract, and perhaps most important to this discussion, although dependent on the car for shoppers, the stores are designed according to a specialized pedestrian model.  Local examples:  Tysons Corner,  Pentagon City.

Present Trends

Mixed Use, also known as Emerging Urban, New Suburbanism, and the Mall Reborn (Don’t you love all the names?) – Of course, this is where the action is.  From my standpoint – designing for individual retailers – it is where pedestrian vs. non pedestrian visibility collapses into complexity.  David Kitchens, in the aforementioned article, drew attention to the challenges involved in designing for, and integrating multiple uses into a development project, telling us that “…residential, office or hospitality…needs to be intertwined with or added to existing retail..”  The “repositioning” of Ballston Common and Landmark Mall were sited as local examples and in particular caught my attention because I have had inquiries from retail tenants being affected by the changes going on in these places.  Architects and designers working in the mixed use environment must have confidence that they, together with stakeholders in the greater design environment, will produce a whole that is greater than the sum of the parts.  They must be willing to release some control, to admit a bit of  “chaos.”  Kitchens put it well when he said it is about creating neighborhoods.  As an independent design firm working on retail projects in many different environments, I get this better than most.

By way of a 2025 update much of the information sited above has now come to pass.  All that is currently left of the Landmark Mall is the parking garage and a massive construction site for the New INOVA Alexandria Hospital and a related residential, office and retail site.

Future Trends?

Industrial/Commercial/Business Parks –  Defined by the National Institute of Building Science, Light Industrial “… can include but is not limited to spaces for printing, commercial laundry, photographic film processing, vehicle repair garages, building maintenance shops, metal work, millwork,..cabinetry work…”  Think specialized showrooms, i.e., kitchen, lumber, restaurant supplies, catering, swimming pools, motor cycle accessories (Really, I had one inquire).  Think those moving from online sales toward brick n mortor.  Think those responding to “showrooming.”  Recent experience has lead me to believe that this is an overlooked retail environment and as such an opportunity.   From a store design standpoint, diametrically opposite to the complexity of mixed use, their retail presence is straight forward, direct and dependent on the car for shoppers.  It is a sector starting to see the value of investing in professionally designed retail showrooms. 

Describing these retail environments has been a fun exercise but I didn’t do it just for fun?   I did it to make a point about designing a retail store to increase sales.  Few would argue that designing a retail store is involved with issues of shopper behavior, in particular how it can be influence by a store design. I have accumulated an ever multiplying list  of “Strategies for Designing Your Space.”  and do a presentation on the subject.  The article that started this survey, on the other hand, is about the other side of the issue, specifically how shopper behavior is influenced by the environment in which a store finds itself.  Of course, real estate people would sum this up as “location, location, location,” a subject that shows up in business plans and marketing activities all the time.  If, though, we understand the ideas set out in the article, the issue is more complex, suggesting that the current trend is for there to be little or nothing spontaneous or random about the macro environments in which retailers find themselves.  Also, I have often found that in the process of macro planning developers have let go of micro constraints typically found in places like leases and tenant handbooks.  This can be deceiving, leading a retailer to overestimate their control of a project.  In local terms this means that a space in a planned urban environment like the Mosaic Retail District is a lot different than a space in Georgetown or Old Town Alexandria or in a strip center or industrial complex as well.  I would urge any retailer thinking about their store design to consider responding to both the macro and micro point of view.  It is what has motivated me to summarize the several retail contexts listed in this post.