BENEFITING FROM OUR SERVICES

Understanding & Engaging Our Services

Almost all clients begin as visitors to our industry engaging with us about their projects and looking for information.  This is, and should be, a relaxed and pleasurable activity leading us both to a process of discovery.


Listen

First we listen, seeking to find out what our clients think, what they are looking for, which of their business problems require solutions, what objectives are driving their projects.

Demonstrate

Next we try to become “thought leaders” for our industry, offering a tour of the subject material, describing our special areas of expertise as related to a client’s interests, and responding to their questions and concerns.

Analyze

Often we provide feasibility studies designed to analyze a clients “needs and options” for a project and helping them to establish a budget and realistic scope of services.

Purpose

Finally we provide a detailed outline of proposed services which have been tailored to the specific needs of a well informed client.


More About Our Services

Commercial Services •  Retail Services  •  Residential Services  •  Sustainability  •  Fees

Service Levels:

As architects and designers we offer a wide range of services aimed at defining, assimilating, and executing a clients vision into a successful project. Before actual work can be done towards this end, it is first necessary for us to define a scope of services that may be used to inform a competitive proposal outlining the work to be undertaken. This can be a complicated process. One we continually seek to simplify.

We have found that most projects progress through some basic levels, or degrees of service. Knowing this gives us the ability to bundle groups of services together for clarification and further to arrange them accordingly, meaning a project may proceed incrementally. A client is thereby provided the option of scheduling exploratory work first and then either leaving off or continuing forward at each subsequent level. It is an option that works well for new or expanding small businesses, while other more experienced clients may prefer to move directly to a comprehensive model. Typical levels of service are:

  • Level One: Initial Consultation
  • Level Two: In Depth Discussion
  • Level Three: Feasibility Assessments & Programming
  • Level Four: Design Booklet
  • Level Five: Comprehensive Proposal

We are always pleased to provide detailed information about these services. Set up an initial consultation or simply contact us anytime to discuss.